GET HELP
Need help? Start in the right place.
Whether you're looking for financial support, need help applying, want to understand a letter or decision, or simply have a question — we'll help you find the right place to start.
Free · Takes 2–3 minutes
LOOKING FOR FINANCIAL SUPPORT?
Find support for your household.
Answer a few simple questions and we'll search for benefits, grants, council support, household help, energy and water schemes and other financial support that could be relevant to you.
ALREADY FOUND SUPPORT?
Get help with what comes next.
SupportFund can help you work through applications and forms, understand important letters, challenge benefit decisions and keep track of what you need to do next.
STRUGGLING WITH A BILL OR HOUSEHOLD COST?
Explore help with household bills.
Find practical help with energy, water and other household costs, including supplier support, hardship options and steps you can take if you're struggling to pay.
NEED HELP WITH A LETTER OR DECISION?
Understand what you need to do next.
Get help understanding important letters, dates and decisions — including what action you may need to take and where to start.
LOOKING FOR WORK OR MORE INCOME?
Explore jobs and ways to earn more.
Find relevant jobs, flexible opportunities and practical ways to bring more money into your household.
Not sure where to start?
If you're trying to find financial support for your household, start with the Support Check.
If you already know what you need help with, choose the relevant SupportFund tool.
If you have a question about SupportFund itself, contact our support team.
CONTACT SUPPORTFUND
Send us a message.
Have a question about SupportFund, your account, partnerships or something else? Send us a message and our support team will get back to you.
We usually reply within 24 hours, Monday to Friday.